Vicidial
You can find VICIdial in use at thousands of different companies and organizations all over the world. From a bank in Japan to a social club in the United States, all sorts of organizations trust VICIdial to communicate with their customers and members.
Here is a small list of how organizations are using VICIdial on a daily basis to help get business done:
- Inbound customer service and sales calls for small to medium size business
- Hospital patients post-checkout survey
- Local social club broadcasting to members
- Doctor’s office patient contact management: inbound/outbound/email
- School district broadcast messages and parent response IVRs
- Home visit nursing company, nurse visit logging and patient contact inbound/outbound
- Rehabilitation facilities 24/7 crisis hotline
- Political polling
- Emergency response call center, operating 24/7 and taking 911 emergency calls
- Fortune 500 insurance company sales agents territory-dialing clients in specifi c states
- Debt collections, inbound/outbound
- Phone call logging and redirection for lead management company (10,000+ DIDs)
- Infomercial sales and service, shipping and order management IVR
- Bank customer service call center
- Newspaper circulation service and sales
- Utility company sales, service and automated billing IVR